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Upcoming Changes to EU Import Duties
We want to give you an early heads-up about changes to EU customs rules coming into effect in 2026. These changes will affect low-value shipments (under €150) sent from outside the EU to backers in the EU.
What is changing?
From 1 July 2026, the EU will remove the existing customs duty exemption on goods valued under €150. A flat duty of €3 per item type will apply to these shipments. This is a transitional rate that will remain in place until 1 July 2028.
Separately, some EU member states have introduced their own national handling fees on top of this duty:
- France: €2 per goods type, effective 1 March 2026
- Italy: €2 per goods type, effective 1 June 2026
Other EU member states are expected to follow with their own fees. Full details have not yet been published in all countries.
These charges apply per item type, not per parcel. A package containing two different product categories would attract €6 in EU customs duty, plus any applicable national fee.
Who pays these charges?
These costs are collected by customs authorities at the point of importation, not at checkout. Who bears the cost depends on the shipping terms agreed between the creator and their fulfillment partner:
- If the creator ships on a duties paid basis (DDP), they or their fulfillment partner cover the charges.
- If the creator ships on a duties unpaid basis (DDU), the backer may be asked to pay before or at delivery.
What does this mean for creators?
If you are shipping physical rewards to EU backers, we recommend:
- Reviewing your shipping costs and reward pricing to account for these additional charges.
- Checking how your fulfillment partner handles customs duties and declarations.
- Ensuring your shipments use accurate product classifications, as duties are assessed per item type.
What does this mean for backers?
If you are an EU-based backer receiving rewards shipped from outside the EU, you may see additional charges applied at the point of delivery, depending on how the creator has arranged shipping. If you have questions about a specific order, we recommend reaching out to the project creator or your shipping carrier.
What about VAT?
Kickstarter collects VAT at checkout for eligible shipments under the IOSS scheme. These new customs duties and national fees are entirely separate from VAT and are not collected or remitted by Kickstarter.
We will continue to monitor developments and share further guidance as more details are confirmed by EU authorities.
For shipping and customs questions related to a specific order, please contact your fulfillment partner or shipping carrier. For Kickstarter-specific questions, you can reach our team here.